Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Weymouth | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Weymouth collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Weymouth is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Weymouth and across the UK. We act as the data controller for the personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following types of information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and other clinical data necessary to provide safe and appropriate treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, and usage data collected automatically when you visit our website.
Communications: Records of any correspondence you have with us, including consultation responses and enquiries.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and provide safe, pharmacist-approved prescriptions and medications.
To process and dispatch your orders. Once your consultation is approved by our pharmacist, we aim to deliver within 1 working day.
To maintain accurate clinical records as required by our regulatory obligations as a GPhC registered pharmacy.
To communicate with you about your order, treatment, or any follow-up care.
To comply with legal and regulatory obligations, including those set by the General Pharmaceutical Council.
To improve our services and website functionality.

Our lawful bases for processing your data include the performance of a contract, compliance with a legal obligation, and where necessary, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies to ensure the website functions correctly, as well as analytical cookies to monitor site performance. You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information with trusted third parties only where necessary, including:

Delivery partners: To fulfil and dispatch your orders within the agreed timescale.
Payment processors: To securely handle your payment transactions.
Healthcare professionals: Where clinically appropriate or required for your care.
Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain your personal and clinical data for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. After this period, your data will be securely deleted or anonymised.

7. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or misuse. All data is transmitted using secure encryption protocols.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also have the right to restrict or object to certain types of processing. If you wish to exercise any of these rights, please contact us directly and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Weymouth
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026.